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Q: How often should I change my air filters?
Your filters should be changed at least every 30 days. This is the number one thing you can do as a homeowner to keep your unit running at peak efficiency, save energy dollars, and extend the life of your equipment.

Q: How do I set my thermostat?
The best rule is to find your comfort zone and leave the thermostat alone. Don't turn your thermostat off or up more than a few degrees when the outside temperature is above 95 degrees or below 50 degrees.

Q: How can I lower my energy bill?
Keep the sun from adding unnecessary heat to your home by shading the exposed windows. Draw shades and drapery on the east windows in the morning and on the west windows in the afternoon.

Q: What is the Energy Star Label mean?
Our products carrying the Energy Star Label meet or exceed the guidelines for energy efficiency set the the U. S. Environmental Protection Agency and the U. S. Department of Energy. By using less energy, these products can save 20% to 40% on your heating and cooling costs.

Q: How do I prepare for a party?
When entertaining a large group of people, lower the thermostat 2 to 4 degrees a few hours before guests arrive. This will help compensate for the outside doors opening frequently and the increased heat from all those guests.

Q: What is a simple way of keeping cool?
Draw shades and drapery on the east windows in the morning and on the west windows in the afternoon. The less heat and moisture there is to overcome, the more efficient your unit will be.

Q: How does air conditioning work?
In the old days a big block of ice with men using palm fronds for fans worked pretty well, but we have a better idea. See this link for AIR CONDITIONING.

Q: How does a heat pump work?
If you took a window air conditioner and you put it in the window backwards so the knobs and such were outside and the hot air was blowing inside your home, you would pretty much have it. If you would like a fuller description, see this link for HEAT PUMP.


“DEFINING THE ART OF SERVICE”

Monday - Friday 8 AM - 5 PM


Call 623-581-9555
Email customer service at
customerservice@sonoranair.com

You can also view a list of Frequently Asked Questions
to help find the answers you may be looking for.

 
SONORAN AIR, INC.
21415 N. 15th Lane, Suite 100
Phoenix, AZ 85027


Reach any department by dialing
623-581-9555 then pressing the extension.
 
Replacement ext: 4513
New Construction ext: 3061
Accounting ext: 3070

Customer Service direct number
623-581-9555 or ask front desk for “Customer Service”

Email us at: sales@sonoranair.com
 



 

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